GuaguaGomera, S.A.U. has undertaken to make its website accessible in accordance with Real Decreto 1112/2018, de 7 de septiembre (Royal Decree 1112/2018 of 7 September, on the accessibility of public sector websites and mobile applications).
This accessibility statement applies to the website www.guaguagomera.com.
Compliance status
This website is partially compliant with Real Decreto 1112/2018 owing to the exceptions and the lack of conformity of the aspects indicated below.
Non-accessible content
Lack of conformity with Real Decreto 1112/2018
- Previously published PDF documents: some downloadable documents may lack an adequate heading structure and text alternative [requirements 9.1.1.1 and 9.1.3.1].
- Service notice posters: part of the information on service alterations is published in image form. The site displays the equivalent text alongside each poster, but in earlier notices that alternative may be incomplete [requirement 9.1.1.1].
- Embedded third-party content: the interactive maps provided by external suppliers may present limitations for keyboard navigation. Equivalent information is always provided in text format: the ordered list of stops for each route [requirement 9.2.1.1].
Disproportionate burden
No disproportionate burden is claimed in respect of any content on this website.
Content falling outside the scope of the applicable legislation
- Office file format documents published before 20 September 2018, unless they are necessary for administrative procedures currently under way.
- Third-party content that is neither funded nor developed by GuaguaGomera and is not under its control.
- Online maps and mapping services, provided that essential information is supplied in an accessible manner by other means, as is the case on this site.
Preparation of this statement
This statement was prepared on [APPROVAL DATE].
The method used was a self-assessment carried out by the entity itself, supplemented by automated accessibility validation tools and manual checks of colour contrast, keyboard navigation, heading structure, text alternatives and behaviour on mobile devices.
Statement last reviewed: [REVIEW DATE].
Feedback and contact details
You may notify us of any difficulty in accessing the content, or of any other query concerning the accessibility of this website, through the following channels:
- Telephone: 922 14 11 01
- Email: guaguagomera@gmail.com
- Post: GuaguaGomera, S.A.U. — Avenida Vía de Ronda s/n, Estación de Guaguas. 38800 San Sebastián de La Gomera
Through these channels you may:
- Report any possible non-compliance on the part of this website.
- Convey other difficulties in accessing the content.
- Submit any other query or suggestion for improvement relating to accessibility.
- Request information excluded from the scope of the regulations, or ask to be provided with it in an alternative accessible format.
Communications will be received and dealt with by GuaguaGomera, S.A.U.
Enforcement procedure
If, following a request for accessible information or a complaint, the request has been rejected, the decision taken is not agreed with, or the reply does not meet the requirements of Article 12.5 of Real Decreto 1112/2018, the interested party may bring a claim in order to ascertain and object to the grounds for the rejection, to urge the adoption of appropriate measures, or to set out the reasons why they consider that the reply does not meet the required conditions.
A claim may likewise be brought where a period of twenty working days has elapsed without a reply having been received.
The claim may be submitted to the Excmo. Cabildo Insular de La Gomera (the island council of La Gomera), the body on which GuaguaGomera, S.A.U. depends, through its electronic register (Sede Electrónica) or by any of the means provided for in Ley 39/2015, de 1 de octubre, del Procedimiento Administrativo Común de las Administraciones Públicas (Law 39/2015 of 1 October on the Common Administrative Procedure of Public Authorities).
Optional content
The following accessibility improvements, among others, were incorporated in the latest review of the website:
- Skip link to the main content and a structure of regions (header, navigation, content and footer).
- Review of the colour contrast of all texts until the minimum required ratio was achieved.
- Automatically generated text alternative for the notice posters that did not have one.
- Route tables with associated headers and a summary for screen readers.
- Design adapted to mobile phones, with no horizontal scrolling and with sufficiently large touch targets.
- Compliance with the system’s reduced-motion preference.
This is a translation provided for information purposes. In the event of any discrepancy, the Spanish version of this text shall prevail, as it is the legally binding version.